How to Fix Instagram Live Not Working Issues

Last Updated: 2021. 05. 12
Instagram Live not working? This is one of the most tedious issues. Check this post and get Instagram Live feature back to normal.

Instagram Live lets you broadcast video to your followers in real-time. Now, it is used by 100 million people every day and has become a brand new way to connect with others.

The fun that Instagram Live brought to users is endless, but all Live videos are completely ephemeral. As soon as the broadcast ends, the video disappears. No replays. That’s why Instagram Live not working issues are so annoying. If your Instagram Live hasn’t been working for 24 hours, you missed all excellent live videos and the chance to gain more fans for a day!

Some users also report that they receive error messages such as. “An unknown network error has occurred” while accessing Instagram Live, or while joining friends’ live stream, the “unable to join” message pops up. What’s worse, some users may see Live videos with delays, freezes, or Instagram Live’s sound is not working.

This is a quick and easy guide that helps you solve all unwanted Instagram Live related issues, whether you are on Android and iOS.

Why Instagram Live Issues Occur

1>> Your Instagram App Needs to Be Updated

To make sure Instagram Live works well, you should get the latest version of Instagram.

2>> Your Phone Doesn’t Meet Instagram App Requirements

Your phone must meet Instagram app’s requirements. Specifically, Android devices should run Android 4.1 or above and iOS devices need to run 6.0 and above.

3>> Unstable Internet Connection

Weak and unstable Internet connection only causes numerous problems and Instagram Live not working issue is only one of them.

4>> Camera Is Disabled

When you find that you can’t Live stream on Instagram, do check if Instagram has permission to access your phone’s camera.

5 >>Instagram Server May Be Temporary Down

Instagram has millions of users. From time to time, the busy server may be temporary down. Just come back another day and try again.

6 Steps to Fix Instagram Live Not Working Issues

Before trying any methods above, please make sure you are on the latest version of Instagram and your OS meets Instagram requirements.
Step 1
Check the Internet Connection

If you suspect that Instagrm Live not working because of the unstable Internet, no need to get a professional speed tester. Run another live streaming application and see if it works well.

Step 2
Clear App Cache

Sometimes, if Instagram’s feature may not work properly, including Instagram Live, because of app caches. It generates every time you use the application and causes all sorts of problems. You have to clear it from time to time. To clear the cache, you can reinstall the app directly. On Android, you can clear caches without removing the app. Head over to Settings > Apps and notification > Info > Instagram > Storage. Tap on Clear Cache and follow the prompts.

Step 3
Restarting Your Phone

Your phone may be running several applications at the same time and one application might affect another. Restart your phone and you can launch a new session with Instagram.

Step 4
Make Sure Instagram Has Access to Camera

The phone camera is what you rely on to live streaming on Instagram. If Instagram doesn’t have access to camera, you can’t go live streaming.

To check if Instagram has access to Camera, you need go to Settings > Instagram. Tap on it, and see if Camera is enabled.

Step 5
Log out Other Instagram Accounts

Logging in too may Instagram accounts on the same phone? Never do that! Instagram can detect if you have multiple accounts at the same phone number, IP and email address.

In rare cases, Instagram will remove certain features according to the policies. Try to log out of all accounts except for the account you want to live with.

Step 6
Report to Instagram Help Center

If everything fails, we suggest you report your issue to Instagram Help Center.

Go to the app’s settings > Help > Report a Problem > Something Isn’t Working. Then provide a screenshot of the issue, enter textual description. Click Send. Wait for Instagram Team’s response.

The Bottom Line

That’s all for how to fix Instagram Live isn’t working issues. If you find this post helpful, please do share this post with others.

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